๐ Privacy Policy
Effective Date: 01/01/2023
At Sneax, your privacy and the security of your personal data are very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or shop on our website.
๐ 1. Information We Collect
When you visit or make a purchase from Sneax, we may collect the following information:
Personal Information: Name, email address, phone number, shipping/billing address
Order & Payment Info: Order history, payment method (note: we do not store credit card details)
Technical Data: IP address, browser type, device information, location (approximate), and cookies
Customer Service: Any information you provide during customer support interactions
๐ ๏ธ 2. How We Use Your Information
We use your data to:
Process and fulfill your orders
Communicate with you (order updates, support, offers)
Improve our website and customer experience
Prevent fraud and ensure security
Send marketing emails or SMS (if you opt in โ you can unsubscribe anytime)
๐ 3. How We Protect Your Data
We use secure servers, encrypted connections (SSL), and follow industry best practices to protect your information from unauthorized access, loss, misuse, or disclosure.
๐ค 4. Sharing Your Information
We only share your data with:
Trusted third-party services (like delivery companies and payment processors)
Government authorities or law enforcement only if legally required
We never sell or rent your personal information to third parties.
๐ช 5. Cookies
Our site uses cookies to improve functionality, track usage, and personalize your experience. You can manage or disable cookies through your browser settings at any time.
๐ง 6. Childrenโs Privacy
Sneax does not knowingly collect personal information from individuals under the age of 13. If we learn that weโve done so, we will delete it immediately.
โ๏ธ 7. Your Rights
You have the right to:
Access, update, or delete your personal data
Request to stop receiving marketing messages
Ask how your data is used or stored
To exercise these rights, contact us at support@sneax-eg.com.
๐ 8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
Email: support@sneax-eg.com
Phone: 01070418583
WhatsApp: Chat with us
๐ 9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
Thank you for trusting Sneax. Your privacy matters to us.